Agency Policy

MEMBERSHIP & SERVICES

1. Clientele membership: The clientele membership should comprise of at least 90% Singaporean Citizen or Singapore Permanent Resident and not more than 10% Employment Pass holders1.
2. Minimum age requirement: All membership and services are targeted at singles above 21 years old (unmarried individuals); individuals who do not fall in this category shall not be offered, promoted, solicited or targeted at as they are not eligible to subscribe to our services.
3. No guarantee of marriage: Dating services provided does not guarantee marriage; it only provides a platform for local singles to meet, socialize and interact, with the aim of helping them to find life partners.
4. Services provided clearly stated: All membership schemes and services provided should have clearly stated entitlements (validity period, number of matches/events/dates, price, etc) to ensure that clients are well-informed before subscribing to any package and prevent misunderstandings between clients and the agency.
5. Updated calendar of events: A calendar of activities and social networking events should be provided or accessible to clients, and updated on the company’s website.
6. Non-discrimination: The agency should not practice or in any way suggest discrimination towards the clientele’s physical attributes, religion, race, language, gender, etc.
7. Non-commoditization: Clients are dignified individuals and ought to be respected.  The agency shall not in any way suggest a commoditization of clients.

CRITERIA USED FOR SELECTING A MATCH AND PROOF OF SOCIAL INTERACTION ELEMENT

1. Clear understanding of services provided: The agency should explain to the client that it is a dating agency (whose objective is to provide a platform for local singles to meet, socialize and interact, with the aim of helping them to find life partners) and are not other service providers like event organizers or social networking sites.
2. Proof of social interaction: The agency should be able to provide proof of social interaction in services provided.
3. Accredited dating practitioner: All dating activities must be facilitated by at least one accredited Dating Practitioner.
4. Gender ratio: The gender ratio at dating events should be at a minimum of 60:40.
5. Profiling techniques: The techniques, criteria and elements employed in profiling clients (if any) should be explained to them, especially what constitutes a profile match.
6. Right to decline: Clients has a right to decline matches if they deem them unsuitable.
7. No guarantee of marriage: Clients must be informed that services provided does not guarantee marriage.

PRICING

1. Prices for all types of services available must be clearly stated.
2. Clients should be provided a price list and description of services provided.
3. The payment terms for all types of services should be stated clearly.
4. All additional charges that the client is likely to incur should be stated clearly.
5. Policies for refund should be explained to clients, clearly stating the conditions for refund (including any associated time limitation or fee under which a full/partial refund or refund-in-kinds can be obtained).  Services not rendered must be refunded, but administrative fees may be retained.  The agency must provide a reasonable justification for any fees retained as administrative cost recovery.

COMPLIANCE WITH LAW

1. The agency, in the conduct of its business, must comply fully with the laws and government regulations of the Republic of Singapore.
2. The agency policy must be prominently displayed at the agency and the homepage of the Agency’s website.

 

Refund Policy

Refund Policies are subjected to changes without any notice

REFUND FOR EVENTS

1. If payment is made and the event is cancelled by A Dance Date, a full refund will be given by A Dance Date.
2. If payment is made and the participant discovers that he/she cannot attend the event, the participant shall inform the organizer at least 14 days prior to the start of the event.  5% will be refunded
3. Refund will be made via paypal, bank transfer or cash, depending on the mode of payment and subject to manager’s approval.  Refund will be issued within 3 days from date of approval.
4. No refund will be given:
   1. If participants do not turn up for the event
   2. If the participant withdraws from the event less than 14 days prior to the event.
   3. For events over a duration of time (eg a dance course over 5 weeks), no refund will be given to participants once the event starts.

REFUND FOR MEMBERSHIP AND SERVICES

1. 3 days cooling period: If you wish to cease your membership or cancel your subscription to services provided by the agency (group network concierge) within 3 days from the date of payment, the Agency will return the payment less 5% for administrative costs.
2. Consultation fees are non-refundable once consultation has been done.
3. Any ad hoc additional fees are non-refundable after the 3 day cooling period. 

PRIVACY POLICY of "adancedate.com" (this "Site").

Please read the privacy policy applicable to the site you are visiting. If you do not agree with this Privacy Policy, please do not use this Site. By accessing and using this Site, you hereby agree to the terms of this Privacy Policy.

NON-PERSONAL INFORMATION COLLECTED AUTOMATICALLY

1. A Dance Date is committed to the protection of the privacy of its web site visitors. Please note that we may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-parties, but these statistics will include no personally identifying information.

PERSONAL INFORMATION

1. In order to respond to your questions or fulfill your requests, it may be necessary to ask for personal information such as your name, address, e-mail address, telephone number and NRIC. We may use this information to respond to your requests, or to contact you via mail, e-mail or phone to inform you of new products, services or promotions we may offer. If you place an enquiry, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfill your order and/or request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your order or to fulfill your requests.
2. In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information like your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Web sites.

SECURITY

1. Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, "tamper" or "hacker- proof", A Dance Date has endeavored to take appropriate measures to prevent and minimize risks of unauthorized access to, improper use and the inaccuracy of your personal information.

ACCURACY OF COLLECTED DATA

1. A Dance Date will on its own initiative, or at your request, replenish, rectify or erase any incomplete, inaccurate or outdated personal data retained by A Dance Date in connection with the operation of this Site.

VISITOR IDENTIFICATION

1. From time to time, information may be placed on your computer to allow us to identify you. This information is commonly known as "cookies". By showing how and when our visitors use this Site, this information can help us to continue to improve our Site. We will only use cookies to view information on your hard drive that was put there by a cookie from this Site. The use of cookies is an industry standard and many web sites use them. Cookies are stored on your computer and not on this Site. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits.

MINORS

1. No information may be submitted to A Dance Date by persons under the age of 13 without the consent of a parent or legal guardian, nor may persons under the age of 18 make purchases or other legal acts on this Site without such consent, unless permitted by applicable legislation.

CHANGES

1. We may change this Privacy Policy, or change, modify or withdraw access to this Site, or the content of these pages at any time with or without notice.